Privacy Policy

1. Introduction

This Privacy Policy describes how Mary Carry – Private Driver & Guide (“we”, “our”, “us”) collects, uses, and protects personal information when you visit our website, contact us, or use our transportation and guiding services in Budapest and Hungary.

We respect your privacy and are committed to protecting your personal data in accordance with applicable data protection regulations, including the General Data Protection Regulation (GDPR) of the European Union.

By using this website or contacting us through the provided communication channels, you acknowledge and accept the practices described in this Privacy Policy.

2. Data Controller

The data controller responsible for the processing of personal data on this website is:

Mary Carry – Private Driver & Guide
Email: orbanmarianna@yahoo.com
WhatsApp: +36 30 204 6595

3. Personal Data We May Collect

When you use this website or submit a booking request, we may collect the following information:

Name, email address, phone number, pickup location, destination, requested service date and time, number of passengers, luggage information, and any additional message or request that you provide voluntarily through the booking form.

We may also collect technical information such as browser type, approximate location, device data, and website usage information through cookies, Google Analytics, and advertising tools.

4. Purpose of Data Processing

We process personal data only for legitimate and clearly defined purposes, including:

responding to inquiries, handling booking requests, confirming services, organizing transportation and guiding services, issuing invoices, meeting legal and tax obligations, improving website performance, and measuring advertising effectiveness.

Your data is not used for unrelated purposes.

5. Legal Basis for Processing

The processing of your personal data is based on one or more of the following legal grounds:

your consent, the necessity of processing in order to take steps prior to entering into a service agreement, the performance of a contract, and compliance with legal obligations such as invoicing and accounting requirements.

6. Website Bookings Only

Booking requests must be submitted through the official website booking form.

Messages sent via phone, WhatsApp, or other informal channels do not automatically qualify as confirmed bookings. This system helps ensure accurate booking details, acceptance of Terms & Conditions, invoice acknowledgment, and proper service documentation.

7. Accuracy of Submitted Information

By submitting the booking form, you confirm that the information you provide is accurate, complete, and submitted in good faith.

You accept responsibility for the correctness of the provided data, including pickup details, destination details, travel time, passenger count, and contact information.

8. Data Retention

Personal data is retained only for as long as necessary to fulfill the purpose for which it was collected, including service communication, record-keeping, invoicing, and legal compliance.

Data required for tax or accounting purposes may be retained for the period required by applicable law.

9. Sharing of Data

We do not sell, rent, or trade your personal data.

Personal data may only be shared where legally required, for example with tax authorities, accounting service providers, legal advisors, or technical service providers involved in the operation of the website, and only to the extent necessary.

10. Cookies, Analytics, and Advertising

This website uses cookies and similar technologies to improve user experience, understand website traffic, and measure the effectiveness of marketing activities.

We may use tools such as Google Analytics and Google Ads to monitor page visits, user behavior, and conversion events such as successful booking form submissions.

These tools may collect anonymized or pseudonymized technical information such as pages visited, session duration, device type, and approximate region.

11. Your Rights

Under applicable data protection laws, you may have the right to request access to your personal data, request correction of inaccurate data, request deletion of your data, restrict processing, object to certain processing activities, and withdraw consent where consent is the legal basis.

To exercise any of these rights, please contact us using the contact details listed below.

12. Complaints

If you believe that your personal data has been handled improperly, you have the right to lodge a complaint with a competent data protection authority within the European Union, particularly in the country of your residence, workplace, or the place of the alleged infringement.

13. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Any updates will be posted on this page with the revised effective date.

Users are encouraged to review this Privacy Policy periodically.

14. Contact

If you have any questions regarding this Privacy Policy or the handling of personal data, please contact:

Mary Carry – Private Driver & Guide
Email: orbanmarianna@yahoo.com
WhatsApp: +36 30 204 6595

We will make reasonable efforts to respond to inquiries in a timely manner.